Shipping policy
Effective Date: 10 May 2026
Shipping Policy
Free Worldwide Shipping on All Orders
All orders are shipped free of charge via DHL Express Worldwide. There are no shipping fees or hidden delivery charges. Orders are shipped on a Delivered Duty Paid (DDP) basis, meaning import duties and customs charges are covered by JDRP-Luxury for supported destinations.
Order Processing
Orders are processed and dispatched within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with your DHL tracking number once your order has been dispatched.
Delivery Timeframe
Orders typically arrive within 10–14 business days from the date of dispatch. Delivery times may vary slightly depending on your location and local customs clearance procedures.
Shipment Tracking
All orders are shipped with full DHL Express tracking. You can monitor your shipment in real time using the tracking number provided in your shipping confirmation email. Signature confirmation may be required for selected international deliveries.
Insured Delivery
All packages are fully insured during transit. In the unlikely event that your order is lost in transit, JDRP-Luxury will work directly with DHL Express to resolve the shipment and, where applicable, dispatch a replacement order with priority shipping and full tracking at no additional cost.
Import Duties & Taxes
Import duties and customs fees are covered by JDRP-Luxury for supported destinations. You will not be charged any additional fees upon delivery.
Quality & Packaging
Every JDRP-Luxury timepiece is carefully inspected and securely packaged prior to dispatch to ensure it arrives in exceptional condition.
Contact
For any shipping enquiries, please contact us at Manager@jdrp-luxury.com